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How to contact support

At NetJapan, we take technical support seriously.

We know how important your data is and how stressful a disaster can be. 
That's why NetJapan is ready to help you.

Contact support by

Phone: +1 909.332.3773 or



Support hours

Software Technical Support
Software Technical Support
Monday to Friday 
6:00am to 5:00pm PT


Support satisfaction survey

We rely on your feedback to help improve our technical support and services. 

When closing your Support case, please rate your experience and include any feedback you may have. We thank you in advance for helping us to improve our services and support.

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