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Customer Care service

Our customers are our number one priority!

If you have any questions about NetJapan’s backup, recovery, virtualisation or instant availability solutions please don’t hesitate to contact us to.

How to contact NetJapan Customer Care

Live Chat: Click here to start our Live Chat.

Telephone: You can contact us on any of the phone numbers below.

FAQ: If you have technical questions about our products please consult our FAQ for answers to common technical questions about ActiveImage Protector, ImageCenter, ImageBoot and more.

Create a Support Case: If you have valid maintenance and would like to create a support case, please visit our Support Centre.



Customer Care in Austria / Germany

Phone+49 (0)89 943 963 49

Customer Care in the UK & Ireland

Phone+44 (0)203 608 9953

Customer Care in Switzerland

Phone+41 (0)22 518 35 02

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