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netjapan > Support & Resources > Support services

Our support services

We are here for you

We strive to continuously improve our backup solutions while also developing new solutions to meet your needs.

Naturally, your feedback and support queries are of great importance. Each one is conveyed directly to our support and development teams, who in turn give them their full attention.

NetJapan offers a variety of different support pathways designed to help you quickly and easily find the solution to any technical questions or support requests you may have.

Technical information

Software maintenance

Customer care

Support languages

Support available in
Asia Pacific
Japanese, Chinese, English
Europe, Middle East & Africa
English, German, French, Italian, Spanish
North America
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